Refund policy
At Inspire With Shawn, each item is made especially for you once your order is placed. Because of the personalized, made-to-order nature of our products, we are unable to accept returns or exchanges for change of mind, incorrect size selection, or color preference.
Defective or Damaged Items
We stand behind the quality of our products. If you receive an item that is defective, damaged, or incorrect, please contact us at Hello@inspirewithshawn.com within 30 days of receiving your order. Please include:
- Your order number
- Photos of the defective or damaged item
- A brief description of the issue
We will review your claim and, if approved, provide a replacement or full refund at no additional cost to you.
Wrong Item or Size
If we sent you the wrong item or size due to our error, we will replace it free of charge. Please contact us at Hello@inspirewithshawn.com within 30 days with your order details.
Non-Returnable Items
Due to the custom nature of our products, we cannot accept returns for:
- Change of mind
- Incorrect size or color selection by customer
- Items that have been worn, washed, or altered
Questions?
If you have any questions about our return policy, please contact us at Hello@inspirewithshawn.com.